Journey is a global design and innovation studio.

We help our clients anticipate the future and create next-gen customer experiences that engage, elevate, and deliver impact.


From the moment of its debut in 2008, the OTG-JFK Experience at JetBlue’s Terminal 5 was heralded for its vision, setting a new standard for airport hospitality”

Trip Advisor

The Empire State Building was just voted the number one attraction in all of the United States (and third in the world).”

The Shorty Awards

Within the first two weeks of launch, Walmart Land was featured in over 500 pieces of press and saw 4.9 million visitors

The Voice Lab at Warner Music Group

GAYLE’s ‘abcdefu’ Alexa promotion reached 1.1M views on TikTok.”

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